L O A D I N G
Important faq's

Important FAQ's

Why is my shower leaking after installation?

Why is my shower leaking after installation?

Shower glass enclosures are designed to minimize water escape, not to create a completely waterproof seal. If water leakage occurs, it is typically related to bathroom conditions or design factors — not the glass itself.
Several common causes include:
  • Improper slope of the curb or threshold (water not directed back into the shower)
  • Shower head or body sprays aimed toward gaps or door openings
  • High water pressure causing overspray
  • Bathroom floor or wall unevenness
  • Natural gaps required for door operation (especially in frameless systems)
General FAQ's

Frequently Asked Questions

1. What services does Glasska provide?

We specialize in custom glass fabrication and installation, including shower enclosures, mirrors, railings, storefronts, partitions and architectural glass solutions.

2. Do you provide both fabrication and installation?

Yes — we handle the entire process in-house: measurement, fabrication, tempering, delivery, and professional installation.

3. What areas do you serve?

We serve New York City and surrounding areas, including Brooklyn, Manhattan, Queens, and nearby regions.

4. Are your estimates free?

Initial consultations are typically free. Complex projects or detailed shop drawings may require a design or site visit fee.

5. Do you use pre-made glass or custom fabricate everything?

We fabricate all glass to order. Each panel is cut, processed, and then tempered specifically for your project — ensuring precise fit and quality.

6. What types of glass do you offer?

We offer clear, low-iron, frosted, tinted, laminated, and specialty glass depending on your project requirements.

7. What thickness of glass do you use for showers?

Most shower enclosures use 3/8” or 1/2” tempered glass, depending on design and structural requirements.

8. Why does tempered glass sometimes have slight distortion or haze?

Tempering involves heating glass at high temperatures. This process can cause minor visual effects like distortion or faint haze — this is normal and within industry standards.

9. How long does it take to complete a shower enclosure?

Typically 7–14 business days after final measurements and approval.

10. Can you customize the design to fit unusual spaces?

Absolutely — all our shower enclosures are fully custom-built to match your exact layout and dimensions.

11. Do you offer frameless shower doors?

Yes — frameless systems are one of our specialties.

12. Can I install a towel bar on the shower door?

It depends on the layout. In some cases, wall proximity or swing clearance can prevent proper function. We’ll recommend the safest and most functional solution.

13. How is the glass secured during installation?

We use professional-grade hardware and structural silicone where required to ensure durability, safety, and a clean appearance.

14. Do you seal the glass to prevent leaks?

Yes — we apply proper sealing techniques to minimize water leakage, though all shower systems require proper design and slope for optimal performance.

15. Will the installation damage my walls or tiles?

Our team uses precise drilling and installation techniques to minimize impact. We take care to protect surrounding surfaces.

16. Do you provide shop drawings before fabrication?

Yes — for most projects, we provide detailed drawings for approval before production.

17. How is pricing determined?

Pricing depends on glass type, thickness, hardware, complexity, and installation requirements.

18. Do you require a deposit?

Yes — typically a deposit is required to begin fabrication, with balance due upon completion.

19. Can the price change after approval?

Once approved and fabrication begins, changes may result in additional costs due to rework.

20. How do I clean and maintain the glass?

Use non-abrasive cleaners and a soft cloth or squeegee. Avoid harsh chemicals that can damage coatings.

21. Do you offer warranty?

Yes — we provide warranty on both materials and workmanship. Specific terms depend on the project.

22. What happens if the glass breaks?

Tempered glass is designed to shatter safely. While rare, breakage can occur due to impact or stress — we can assist with replacement.

23. What is the process from start to finish?

Consultation -> Measurement -> Shop drawings -> Approval -> Fabrication -> Installation

24. Do I need to be present during installation?

Yes, or a responsible party should be available to provide access and approve final placement.

25. How do I get started?

You can request a quote through our website or contact us directly to schedule a consultation.

26. Why should I choose Glasska over competitors?

We combine precision fabrication, industry experience, and a fully controlled process — from measurement to installation — ensuring consistent quality and accountability.

27. Do you stay up to date with new glass technologies and hardware?

Yes — we continuously monitor the glazing industry, attend trade shows, and update our materials and hardware selections.

28. Are your installers experienced?

Yes — our team consists of trained professionals with hands-on experience in custom glass installations.

29. What is the difference between tempered and laminated glass?

Tempered glass is heat-treated for strength and safety; laminated glass consists of layers bonded with interlayer for added safety and sound control.

30. Can glass be used structurally (railings, partitions)?

Yes — with proper engineering, glass can be used in structural applications like railings and partitions.

We Provide Best Custom Glass Services

We are passionate about combining design precision and craftsmanship to deliver the best in custom glass solutions.
Office Address
  • 2126 Flatbush Ave Brooklyn, NY 11234
  • (212) 729-6238
Follow Us